Top Bot Development Frameworks for Enterprises | Chatbot Framework (2022)

Top Bot Development Frameworks for Enterprises | Chatbot Framework (1)

Bot Development Frameworks is the new technology buzzword. This emerging trend has revolutionized several different aspects of enterprise operations. Whether it is customer service, promoting services to users, or helping business automation, several industries are experimenting with enterprise chatbot platforms, deployment, and implementation.

Organizations are using chatbots powered by artificial intelligence to make faster and informed decisions. This technology is fasting moving mainstream, with several big companies moving into development. The use of artificial intelligence and the ability to interact in natural language can make chatbots look futuristic. Users can interact with such bots, using voice-based or text-based conversation, to access information, as well as complete tasks. A reliable Bot Framework Development Company can help you to gain benefits from the architecture and advanced machine-learning technology stack.

How to Select Chatbot Framework?

Get Support for Various Tasks

It is imperative to select a chatbot development platform that offers several in-built features which effortlessly address use cases related to different business functions such as customer support, service queries, and lead generation among others. Ideally, a chatbot development framework should provide the ability to customize chatbots to meet your business requirements, as well as manage workflows relating to customer services and solving queries relating to business offerings/services.

Compatibility with Different Platforms

(Video) Top 4 chatbot Frameworks and Platforms

A chatbot should provide support to different platforms such as websites and mobile apps as well as be deployed on the medium of choice. The user interface should be customized for each channel whether it is SMS, e-mail, or social media. Bots should have the ability to interact with corporate tools like Slack, Telegram, Skype, and more.

Natural Language Processing and Speech Support

Training the chatbot is yet important consideration when it comes to the scalability of the bot. A chatbot platform allows NLP and speech support allows to understand user intent and send replies with relevant content post-assessment.

Intelligent Chatbots through the Platform

Your chatbot framework should empower intelligent chatbots consistently to understand, recollect, and continuously learn from data collected from each and every customer interaction. Machine Learning can help enhance its natural language processing capabilities.

Bot Development Frameworks for your Enterprise

Chatbot development used to be a complex and tedious task. The tech community has witnessed complete evolution in AI, including natural language processing and machine learning. Big technology giants such as Facebook, Microsoft, IBM and Google have tirelessly been creating enterprise chatbot platforms and tools to help developers and entrepreneurs ease the process of integrating such technology into their own products and businesses.

(Video) Bot Framework Composer – A game changer for bot development

Platforms such as Slack, Facebook Messenger,, and Microsoft’s Bot Framework have given technical entrepreneurs the option to build chatbots that can be integrated with existing platforms and apps. Few Chatbot UI frameworks are limited to platforms like Slack and Facebook, while others integrate with different platforms. As a result, this minimizes a lot of effort and resources if you’re planning for a cross-platform launch.


Chatfuel was incepted in 2015 with the primary aim of making bot-building an effortless process for anyone. Since the beginning, it started with Telegram and grew at a phenomenal pace to millions of users. Today, Chatfuel aspires to make it easy to build chatbots on Facebook Messenger. Its client list includes NFL and NBA teams, as well as high authority blogging sites and publications such as TechCrunch and Forbes.

Chatfuel leverages the power of chatbots to strengthen a connection with the target audience—whether that’s your customers, readers, fans, or others and is committed to making the process as simple as possible.


Formerly known as & Speakoit, Dialogflow is powered by Google’s machine learning products and expertise. Backed by Google and running on the Google Cloud Platform, Dialogflow provides the much-needed flexibility to scale to millions of users. Whether your users are on the go or at home, Dialogflow builds natural conversational experiences on different devices such as wearables, phones, cars, speakers, and other smart devices. Optimized for Google Assistant devices, Dialogflow allows connecting with users on other popular devices and platforms such as Alexa, Cortana, Facebook Messenger, and other platforms your users are on.

Wit.Ai (Facebook Bot) makes it easy to create text or voice-based bots that allow humans to chat on their messaging platform. Open and extensible natural language platform, explores and learns human language from each and every interaction. helps not just meet unanticipated needs, but also understand the needs of humans.

Microsoft Chatbot Framework

Microsoft bot framework allows to connect, build and deploy intelligent bots to interact with users in an effortless manner, naturally. Whether it is a website, Skype, Slack, Facebook messenger, or more, it provides a bot-building environment.

(Video) Microsoft Bot Framework Tutorial & Azure Bot Service Intro | Create a Chatbot

Offering scalability and accelerated development, Azure Bot Service provides purpose-built Micro Microsoft Bot Framework connectors and BotBuilder SDKs. As part of the Azure Bot Service, enterprises can extend the bot’s functionality with enhanced features such as incorporating natural language processing, answering questions, managing multiple models, and adding cards and buttons

IBM Watson

IBM Watson quickly allows deploying and optimizing chatbots for your business. It offers easy integration with different social media messaging channels such as Slack, Facebook, and Twilio. An easy and intuitive interface allows building bots quickly. Watson provides industry-leading AI that accentuates the Natural language models that help the large enterprise understand their users as well as provide training recommendations to run your assistant.

Amazon Lex

Want to build, test as well as deploy chatbots from one platform? Well, Amazon Lex is your one-stop to develop conservational interfaces without any hassle. Having powered Alexa in the past, this chatbot UI framework is a fully managed service that is quite powerful to be scaled easily. Yes, that’s right! There is no stress of managing its infrastructure as it can scale automatically. It also provides excellent SDKs for both Android and iOS so that bots can be built to support your mobile apps. You can also integrate them hassle-free with Kik, FB messenger, Slack, etc.

RASA Stack

As an open-source chatbot framework, RASA is comprised of two main components namely, the RASA core and RASA NLU. Here, RASA core enables the use of outstanding dialogue which is trained with interactive ML and RASA NLU helps in natural language understanding. Being a production-ready enterprise chatbot platform written in Python, it is easily deployable on your own server. The best part is that RASA NLU and RASA core can be easily used without any distinction. RASA core supports the integration in FB messenger, Slack, Twilio, and Telegram.

Mobile Monkey

Being a useful Chatbot builder, Mobile Monkey facilitates flow creation without any line of code written. It can easily be used for connecting audiences and customers via a myriad of channels like FB messenger, live chat, or SMS. You can even make use of the given templates for faster use. Its operation is similar to Chatfuel and Manychat.


Being an open-source chatbot development framework, it is a great tool for developing chatbots and custom integrations on different apps. With the recent acquisition by Microsoft, it is available for use on all main NLP platforms. As a NodeJs based SDK, it imparts support for publishing chatbots on different messaging tools such as Google Hangouts, etc. It also proffers a perfect web chat plugin that can be embedded on different websites. While using BotKit, the chatbot must be hosted on your server.

(Video) Build a Flight Tracker using Bot Framework Composer - Arafat Tehsin


Before building a chatbot for your business, it is important to understand your business objectives, clearly defined the purpose and the exact value bot could bring to the user. Each Chatbot framework comes with its features, drawbacks, and functionality. If you are not clear, it is important to select a chatbot development company with domain knowledge, expertise in innovative technologies, and an understanding of artificial intelligence.

Table of Contents

(Video) Webinar 11 - Bot Framework Composer - how to create bots fast and easy

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What are bot frameworks? ›

Microsoft Bot Framework and Azure Bot Service are a collection of libraries, tools, and services that let you build, test, deploy, and manage intelligent bots. The Bot Framework includes a modular and extensible SDK for building bots and connecting to AI services.

Why are open-source tools better for bot development? ›

Open-source software leads to higher levels of transparency, efficiency, and control through shared contributions. This allows developers to create software of higher quality while increasing their knowledge of the software platforms themselves. There are many open-source chatbot software on the market today.

What are the 7 steps to create a chatbot strategy? ›

Let's walk through them in order.
  1. Audience. The first key to a successful strategy is to profile your ideal customers. ...
  2. Goal. To define the purpose or goal for your chatbot strategy, begin with the end in mind. ...
  3. Performance. ...
  4. Key Intents. ...
  5. Storytelling. ...
  6. Platform Strengths: ...
  7. Feedback.

Is Microsoft bot framework free? ›

The Azure Bot Service has now been Generally Available, which means they're providing a paid service with incurring subscription cost. The free tier, as you mentioned above, is capped at 10000 msgs/month. The previous Preview (or Beta) did provide the channels for free although they don't guarantee the SLA.

Which is the best chatbot platform? ›

Here are the 10 of the best AI chatbot platforms to build the exact right bot for your business.
  1. Lobster by EBI.AI. EBI.AI have created their own advanced conversational AI platform that comes with a free trial. ...
  2. ProProfs Chat. ...
  3. Chatfuel. ...
  4. MobileMonkey. ...
  5. Aivo. ...
  6. ItsAlive. ...
  7. Imperson. ...
  8. Pandorabots.
12 Sept 2022

How can I learn Microsoft bot framework? ›

In this course you will learn how to build your own bots with Microsoft bot framework and Node. JS. Your users talk in many places; your bot should too. The Connector will have your bot talking in full fidelity on the most popular conversation experiences, no additional coding necessary.

What is new in Microsoft bot framework? ›

Bot Framework CLI tools added lg as a core plugin and included other overall tool improvements. Updated the README files in the samples and added new Teams Typescript samples. Composer improved support for skills and improved integration for Cognitive Services. Web Chat added many accessibility improvements.

What is bot developer? ›

A chatbot developer is a person who develops applications that automate communication and customer services. As a chatbot developer, you create software applications that use artificial intelligence and machine learning to communicate with humans (customers) via text or audio.

How do I create a bot using Microsoft bot framework? ›

Start the Emulator and connect your bot
  1. Start the Bot Framework Emulator.
  2. Select Open Bot on the Emulator's Welcome tab.
  3. Then select Connect. Send a message to your bot, and the bot will respond back.
14 Sept 2022

Is there any free chatbot IntelliTicks? ›

IntelliTicks is one of the Top Free AI-powered chatbots providers. It has a human fall-back option and allows the human agents to take over the conversation anytime. IntelliTicks Chatbots is an AI conversational tool with automated engagement in the form of personalized conversation.

How do you implement a bot? ›

Implement a Successful Bot Strategy in 12 Steps
  1. Step 1: Develop a Deep Understanding of Your Customers. ...
  2. Step 2: Build an AI/KM Culture and Develop the Right Skills. ...
  3. Step 3: Choose a Specific Purpose. ...
  4. Step 4: Capture Knowledge in Existing Channels of Support. ...
  5. Step 5: Define Customer Intents with Journey Maps and Use Cases.

How do I install Microsoft bot framework? ›

Locate the AppImage for Composer. Allow the AppImage to run as a program. Select the Composer AppImage to start the application and enjoy your bot-building journey!
  1. Launch the Composer installer. ...
  2. Choose who can access Composer. ...
  3. Select a location to install Composer. ...
  4. Select Finish to close the installation wizard.
16 May 2022

How do I install bot framework emulator? ›

Your first Web App Bot – using the local Bot Framework Emulator

How much does it cost to host a bot on Azure? ›

Explore pricing options
Standard channelsUnlimited messagesUnlimited messages
Premium channels10,000 messages/month$0.50 per 1,000 messages

What is the most powerful chatbot? ›

Best AI Chatbot for Customer Service: Netomi

It has the highest accuracy of any customer service chatbot due to its advanced Natural Language Understanding (NLU) engine. It can automatically resolve over 70% of customer queries without human intervention and focuses holistically on AI customer experience.

Which software is used for chatbot? ›

Best Chatbot Software Comparison Table
SolutionBest forFree Plan
SendinblueSmall businesses, start-ups, SaaSYes
ChatraSmall businesses, ecommerceYes
HubSpotSales teamsYes
DriftB2B companiesYes
8 more rows
19 Aug 2022

What is the most advanced AI chatbot? ›

Mitsuku is claimed to be the most human-like conversation bot in the world. The chatbot has won Loenber price multiple times for the most human-like conversation.

How do you make a bot in Azure? ›

Create an Azure Bot resource
  1. Go to the Azure portal.
  2. In the right pane, select Create a resource.
  3. In the search box enter bot, then press Enter.
  4. Select the Azure Bot card.
  5. Select Create.
  6. Enter the required values.
  7. Select Review + create.
  8. If the validation passes, select Create.
21 Jan 2022

What is bot service in Azure? ›

Azure Bot Service provides an integrated development environment for bot building. Its integration with Power Virtual Agents, a fully hosted low-code platform, enables developers of all technical abilities build conversational AI bots—no code needed.

Does Microsoft have a chatbot? ›

Azure Bot Service enables you to build intelligent, enterprise-grade bots with ownership and control of your data. Begin with a simple Q&A bot or build a sophisticated virtual assistant. Use comprehensive open source SDK and tools to easily connect your bot to popular channels and devices.

How do I make a Windows bot? ›

Build a bot that uses a conditional statement to verify that the calculator is open, then uses the calculator to multiply two numbers.
Open a new bot.
  1. On the left panel, click Automation. A list of available bots and forms is displayed.
  2. Click Create new > Bot.
  3. Enter a bot name and click Create and edit.
25 Jul 2022

What is Microsoft chat bot? ›

Chatbots use artificial intelligence (AI) and natural language processing (NLP) to help users interact with web services or apps through text, graphics, or speech. Chatbots can understand natural human language, simulate human conversation, and run simple, automated tasks.

How do you integrate Azure bot with Microsoft teams? ›

Open the Azure portal. Open the Azure Bot resource blade for your bot.
Open Channels and select Microsoft Teams:
  1. Read and agree to the terms of service.
  2. On the Messaging tab, select the cloud environment for your bot. For more information, see the Post build section of Plan your app with Teams features.
  3. Select Apply.
12 Sept 2022

What is an example of a bot? ›

Examples of bots

Instant messenger apps such as Facebook Messenger, WhatsApp, and Slack. Chatbots such as Google Assistant and Siri. The World Health Organization built a bot on WhatsApp to share public information related to the coronavirus pandemic.

How much do bot developers make? ›

The average bot developer salary in the USA is $121,875 per year or $62.50 per hour. Entry level positions start at $98,800 per year while most experienced workers make up to $157,365 per year.

What is bot application? ›

A bot is a software application that is programmed to do certain tasks. Bots are automated, which means they run according to their instructions without a human user needing to manually start them up every time. Bots often imitate or replace a human user's behavior.

How do you make a core bot? ›

Steps to Create Core Bot:

Select Core Bot (Bot Framework v4 – . NET Core 3.1) from the project type and click next. Give the project name and create project. Once the project get created, below is the project structure will be shown in solution explorer.

How do I deploy Azure bot? ›

  1. Prerequisites. For Java bots, install Maven. ...
  2. Plan your deployment. Before you begin, make these decisions. ...
  3. Sign in and select subscription. Open a command window. ...
  4. Create resource groups. ...
  5. Create an identity resource. ...
  6. Create resources with ARM templates. ...
  7. Update project configuration settings. ...
  8. Prepare your project files.
8 Sept 2022

Which service is used when building a no code question and answers bot for Microsoft teams? ›

You can get a bot up and running, with no coding, in less than an hour! When we build FAQ bots, we generally use Microsoft's QnA Maker and the Azure Bot Service. While there are some limitations with QnA Maker, it works quite well for FAQ bots.

What is chatbot API? ›

Chatbot API supports both advanced AI and machine learning to develop super-intelligent bots. It also allows you to integrate the bot with other messaging platforms. The Chatbot API helps to make stories related to bots that can answer various questions.

Is it easy to create a chatbot? ›

Because building a chatbot with code is immensely difficult for people with no development background and limited exposure to coding languages, it's good to research sample chatbot code from expert developers as a jumping-off point for those determined to learn how to build their own bot without help.

How long does it take to build a chatbot? ›

Implementing a chatbot takes 4 to 12 weeks, depending on the bot's scope, the time required to build your knowledge base and its technical complexity.

How do I create a free chatbot on WhatsApp? ›

Creating a bot for WhatsApp
  1. Step 1: To create Chatbots for WhatsApp you must first Request the WhatsApp Business API. ...
  2. Step 2: Think about the conversation. ...
  3. Step 3: Use a chatbot creator and a host in a database. ...
  4. Step 4: Test your Chatbot for WhatsApp. ...
  5. Step 5: Install the chatbot on a number.

How much does it cost to develop a chatbot in India? ›

As per DxMinds the cost of Chatbot development may varies in between $5000-$50000, depending on various facts involved in development process such as design, development and integration.

Is mobile monkey free? ›

MobileMonkey is a powerful tool, and it's free.

What makes a good chatbot experience? ›

A good chatbot has a human touch

For a better customer experience, the conversation with a chatbot should be as seamless and fluid as the conversation with a human. This is true regardless of revealing to the customer whether or not they are communicating with a chatbot.

What is workflow in chatbot? ›

A chatbot workflow starts with a welcome message, progresses to an initial question, provides specific answers, allows the user to respond, collects any necessary information, and then displays a message that ends the conversation. This logic path best emulates person-to-person communication.

How is bot developed? ›

Bots are made from sets of algorithms that aid them in their designated tasks. These tasks include conversing with a human -- which attempts to mimic human behaviors -- or gathering content from other websites. There are several different types of bots designed to accomplish a wide variety of tasks.

What are bots in digital marketing? ›

A marketing bot is a form of marketing automation that business use to get more customers and support existing customers with time-saving automation. Marketing bots on Facebook Messenger use the powerful form of conversation to improve engagement and to bring users closer to conversion.

What is chatbot implementation? ›

A chatbot is an artificial intelligence that simulates a conversation with a user through apps or messaging. Chatbots are the future of AI, as they provide the closest to a natural conversation between humans and machines.

What are the 7 steps to create a chatbot strategy? ›

Let's walk through them in order.
  1. Audience. The first key to a successful strategy is to profile your ideal customers. ...
  2. Goal. To define the purpose or goal for your chatbot strategy, begin with the end in mind. ...
  3. Performance. ...
  4. Key Intents. ...
  5. Storytelling. ...
  6. Platform Strengths: ...
  7. Feedback.

How Chatbots are built? ›

The two main phases in building a chatbot are conversation design and the construction of the bot itself. In the first, you'll use tools to map out all possible interactions your chatbot should be able to engage in. In the second, you'll use one of the available platforms or frameworks to build the bot itself.

Is Rasa better than Dialogflow? ›

Rasa recently added a Training Data Importers option to import data of different formats and from different sources. In Dialogflow, we do not have the option to import or use training data in any format. Training Tool in Dialogflow accepts only a single line per phrase as training data. You will need to create a .

Is Google Dialogflow free? ›

While use of the Dialogflow Trial Edition is available at no charge, there are limits on the amount of requests that you can make. For details, see Quotas & Limits.

What is ChatterBot in Python? ›

ChatterBot is a Python library built based on machine learning with an inbuilt conversational dialog flow and training engine. The bot created using this library will get trained automatically with the response it gets from the user.

What is DeepPavlov? ›

DeepPavlov is an open source framework for chatbots and virtual assistants development. It has comprehensive and flexible tools that let developers and NLP researchers create production ready conversational skills and complex multi-skill conversational assistants. Latest deep learning models.

Is Rasa free to use? ›

Yes, Rasa offers a free plan.

What is Rasa AI? ›

Rasa is a framework for developing AI powered, industrial grade chatbots. It's incredibly powerful, and is used by developers worldwide to create chatbots and contextual assistants. In this project, we are going to understand some of the most important basic aspects of the Rasa framework and chatbot development.

Is Dialogflow open source? ›

Dialogflow is a complete closed source product with a fully functional API and graphical web interface. Rasa (NLU + Core) are open source python libraries that require slightly lower level development. Both try to abstract some of the difficulty of working with Machine Learning to build a chatbot.

How long does it take to build a chatbot? ›

Implementing a chatbot takes 4 to 12 weeks, depending on the bot's scope, the time required to build your knowledge base and its technical complexity.

What language does Dialogflow use? ›

Dialogflow uses Cloud Speech-to-Text for speech recognition. Not all of the STT supported languages also support models for phone calls. The Cloud Speech-to-Text language reference lists languages that support the "Enhanced phone call" and "Phone call" models.

Is Dialogflow an API? ›

Stay organized with collections Save and categorize content based on your preferences. Builds conversational interfaces (for example, chatbots, and voice-powered apps and devices).

What is difference between chatbot and ChatterBot? ›

A chatbot is a computer program that simulates human conversation through voice commands or text chats or both. Chatbot, short for chatterbot, is an artificial intelligence (AI) feature that can be embedded and used through any major messaging application.

Is Siri a chatbot? ›

Yes! Technologies like Siri, Alexa and Google Assistant that are ubiquitous in every household today are excellent examples of conversational AI. These conversational AI bots are more advanced than regular chatbots that are programmed with answers to certain questions.

How do I install Deeppavlov? ›

installation for Windows requires Git for Windows (for example, git ), Visual Studio 2015/2017 with C++ build tools installed!
  1. Create a virtual environment: python -m venv env.
  2. Activate the environment: Linux. source ./env/bin/activate. Windows. .\ ...
  3. Install the package inside this virtual environment: pip install deeppavlov.

What is conversational AI? ›

Conversational AI is the synthetic brainpower that makes machines capable of understanding, processing and responding to human language. Think of conversational AI as the 'brain' that powers a virtual agent or chatbot.


1. Rasa Livestream: Why there is no best chatbot framework
2. Building Dynamics 365 Bots with Azure Bot Framework and LUIS
3. Best Chatbot Development Frameworks to Build Powerful Bots
4. 5 Best Chatbot Platforms To Develop Bots In 2022
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5. 7 Platforms To Build ChatBots | ThingsToKnow
6. 01- Microsoft Bot Framework - Adaptive Dialogs
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