Top 10 Chatbot Development Companies in 2022 - BotsCrew (2022)

Companies/Chatbots/List • 6 min read

This list of top 10 chatbot development companies may help you find the best chatbot vendor for your business.

Top 10 Chatbot Development Companies in 2022 - BotsCrew (1)

Daryna Lishchynska

Feb. 26, 2020. Updated Jul. 15, 2022

Top 10 Chatbot Development Companies in 2022 - BotsCrew (2)

With the growing popularity of smart automation and bots, more and more companies are interested in chatbot development services.

And looking for a reliable software vendor can be challenging, so to save your time, we’ve created a cheat sheet that will help you choose the right chatbot development company.

Based on many clients’ reviews and feedback, expertise, and industry knowledge, we have created a list of the top 10 chatbot solution companies sorted in alphabetical order:

1. BotsCrew

2. Cedex Technologies

3. Chatbots.Studio

4. Dogtown Media

5. Master of Code Global

6. Neoteric

7. Peerbits

8. Softweb Solutions

9. Unibot

10. iTechArt

So, let’s have a closer look at these chatbot companies.

×

BotsCrew

Top 10 Chatbot Development Companies in 2022 - BotsCrew (4)

Website: botscrew.com

Year Founded: 2016

Location: San Francisco, CA

Projects Starting From: $10,000

Company Size: 11 – 50

Platform:

Services: Chatbot development, Voice-Assistant development

Industries: Customer Service, eCommerce, Healthcare, Law, Real Estate, Travel

Link to portfolio: botscrew.com/cases/

BotsCrew is a leading chatbot development company that develops custom chatbots for startups and Fortune 500 enterprises. They provide a full cycle of chatbot development services from idea to post-launch support and training. Also, BotsCrew created a Chatbot Platform to help efficiently manage, train, and customize chatbots for non-coders.

Cedex Technologies

Top 10 Chatbot Development Companies in 2022 - BotsCrew (5)

Website:https://www.cedextech.com/

Year Founded: 2015

Location: Cochin, India

Avg. Hourly Rate:< $25

Company Size: 11 – 50

Platform:

(Video) Nazar Hembara teaches you how to build successful Chatbots | Landing Festival Lisbon 2019

Services: Web, Mobile, Chatbot and Voice apps development, ML, Progressive Web App Development

Industries: E-commerce, Travel, Customer Support, Finance, Law, Healthcare, Information technology, Business services, Media and Entertainment

Link to portfolio: https://www.cedextech.com/testimonials

Cedex Technologies is a professional software development company focused on creating high-quality software solutions. They specialize in Chatbot Development, Voicebot Development, Web Application Development, Mobile Application Development, Artificial Intelligence, Machine learning, Web design, and Cloud Services.

Chatbots.Studio

Top 10 Chatbot Development Companies in 2022 - BotsCrew (6)

Website:https://chatbots.studio/

Year Founded: 2016

Location: Lviv, Ukraine

Avg. Hourly Rate: $25 - $49

Company Size: 11 – 50

Platform:

Services: Chatbot Development, UX&UI Design
Industries: Media, Travel, Telecom, Banking, Insurance, Retail, Healthcare, Utilities, Logistics
Link to portfolio: https://chatbots.studio/portfolio/

Chatbots.Studio is one of the leading conversation design and UiPath companies. They help to leverage technology to drive efficiencies and become the first in their niche by automating your business and building new communication channels in messenger (Viber, WhatsApp, Facebook Messenger, etc.).

Dogtown Media

Top 10 Chatbot Development Companies in 2022 - BotsCrew (7)

Website:https://www.dogtownmedia.com/app-development-services/artificial-intelligence-app-development/

Year Founded: 2011

Location: Venice, CA

Projects Starting From: $100 – $149

Company Size: 11 – 50

Platform:

Services: Mobile Apps Development (iOS, Android), Social Media Apps, IoT, AR apps

Industries: FinTech, Healthech, EdTech, Media

Link to portfolio: https://www.dogtownmedia.com/portfolio/

(Video) Enterprise Chatbot Platforms and their Importance

Dogtown Media is a mobile media development company that is rapidly expanding its design and development services to artificial intelligence, augmented reality, IoT, mobile commerce, geo-location, mobile app analytics, multimedia publishing, mobile photo and video technology, and financial services.

Master of Code Global

Top 10 Chatbot Development Companies in 2022 - BotsCrew (8)

Website:https://masterofcode.com/

Year Founded: 2004

Location: Redwood City, CA

Avg. Hourly Rate: $50 – $99

Company Size: 50 – 249

Platform:

Services: Chatbot Development, Web Development, Mobile Development, UX&UI Design

Industries: Sports, Telecom, Travel, Banking and Insurance, Retail, Healthcare, Media and Entertainment, Energy, Beauty

Link to portfolio: https://masterofcode.com/portfolio

Master of Code partners with the world’s leading companies to design and develop conversational experiences across mobile, web, and chatbots. They have comprehensive global experience and are passionate about offering feasible, groundbreaking, world-class software solutions.

Top 10 Chatbot Development Companies in 2022 - BotsCrew (9)

Website:https://neoteric.eu/

Year Founded: 2005

Location: Gdansk, Poland

Avg. Hourly Rate: $50 – $99

Company Size: 50 – 249

Platform:

Services: Web, AI development, SaaS Development, Product Design, Robotic Process Automation

Industries: Information technology, Business services, Telecommunications, FinTech

Link to portfolio: https://neoteric.eu/portfolio/

Neoteric is a software development company that helps startups and enterprises build successful software ventures providing end-to-end product development services, team extensions, and implementing AI. They specialize in intelligent systems around predictive analytics and recommendation engines.

Peerbits

Top 10 Chatbot Development Companies in 2022 - BotsCrew (10)

(Video) Freshchat Integration

Website:https://www.peerbits.com/top-app-development-company.html

Year Founded: 2005

Location: Ahmedabad, India

Avg. Hourly Rate: < $25

Company Size: 50 – 249

Platform:

Services: Mobile app development, Software development, Blockchain development, IoT and bot development

Industries: Transportation, Health Care & Medical, Retail, Restaurant, Manufacturing, Marketing, Banking, Workplace

Link to portfolio: https://www.peerbits.com/works.html

Peerbits is a global mobile app development company that offers a spectrum of custom mobile app development ranging from enterprise mobility solutions to startup apps, on-demand mobile apps, and healthcare mobility solutions.

Softweb Solutions

Top 10 Chatbot Development Companies in 2022 - BotsCrew (11)

Website:https://www.softwebsolutions.com/

Year Founded: 2006

Location: Elgin, IL

Avg. Hourly Rate:$150 – $199

Company Size: 250 – 999

Platform:

Services: AI development, Cloud development, IoT, Big Data and Analytics, Robotic process automation, Extended Reality (XR), DevOps.

Industries: Healthcare, Banking and Financial Services, Telecom, Manufacturing, Retail, Oil & Gas

Link to portfolio: https://clutch.co/profile/softweb-solutions#portfolio

Softweb Solutions Inc. is an Avnet company that delivers AI software for IoT applications, along with providing data services and digital transformation to enterprises. Softweb Solutions Inc. has over a decade of experience with startups to Fortune 100 companies and is proficient in strategy, design, engineering solutions, and R&D services.

Unibot

Services: Chatbot development

Industries: Customer Service, eCommerce, Finance, Entertainment and Events

Link to portfolio: https://unibot.ai/#example

Unibot is a chatbot development company that creates bot for instant messaging between brands and people. They create automatization of a wide range of business areas: banks, electronic wallets and payment systems, gaming, government housing systems, informational web portals, ticket systems.

(Video) Customer Service Automation: How to Improve Customer and Employee Experience

iTechArt

Top 10 Chatbot Development Companies in 2022 - BotsCrew (13)

Website:https://www.itechart.com/

Year Founded: 2002

Location: New York, NY

Avg. Hourly Rate:$25 – $49

Company Size: 1,000 – 9,999

Platform:

Services: Web, Mobile, QA & Testing, Cloud development, UI/UX design, AI & IoT development

Industries: FinTech, eCommerce, HealthTech, Marketing and AdTech, Real Estate

Link to portfolio: https://www.itechart.com/our-works/

iTechArt is a custom software development company that provides dedicated teams of hotshot engineers. They help VC-backed startups, and fast-growing tech companies build successful, scalable products that users love. Their forte is agile dedicated teams of brilliant minds who rock in Web, Mobile, Big Data, QA & Testing, and DevOps.

How to choose the best chatbot vendor

1. Understand if you need a software development team or chatbot development.

When choosing between software and chatbot development companies, you need to keep in mind your goal. While software development companies offer a great variety of services, chatbot development companies have one primary expertise – chatbots. So, if you need a website, a mobile app, and a chatbot as an addition – you can use the services of software development companies. But if your main goal is a chatbot, then we would recommend contacting chatbot vendors.

2. Check the services focus and additional services.

Be sure to choose a company that provides a full cycle of chatbot development from ideation to post-release training. When selecting a vendor, you should think about the future. What will happen with the chatbot after it has been created? Will you need help with a chatbot marketing campaign? Or how will the chatbot be trained and updated? Don’t forget to check if the company offers these additional services.

3. See if they have a platform or admin panel to manage the chatbot.

Some chatbot development companies offer an admin panel that will help their clients manage, create, and improve their bot after development. Using such platforms, clients can alter their bots without having to go back to the chatbot development company all the time. So, it’s beneficial if the company that you choose had a user-friendly admin panel or platform.

4. Discuss integrations with the current software ecosystem.

Nobody wants to change the whole array of different tools. Luckily, chatbots can be integrated with most of the business tools. You need to make sure that the company will help you to connect all your current platforms and tools with the chatbot.

5. Research their target industries and areas of expertise.

Some industries require unique expertise. For example, healthcare chatbots should be HIPPA compliant, while customer service chatbot needs to be just GDPR compliant. So, make sure that the chatbot development company that you are choosing has the experience in your industry and knows specifics of your business.

6. Ask who owns the code

What if this chatbot development company shuts down or your contract ends? Make sure that the chatbot is deployed to your servers, and in any case, you’ll have access to it.

7. Look for additional fees.

Sometimes, there can be additional fees hidden. Be careful and look for those before signing the contract. This can be like server fees that hadn’t been included or third-party integrations.

8. Check feedback and testimonials.

Of course, check what others say about this company. Are there any familiar big names on their client lists? Check out their project portfolio and pay attention to the results that clients were able to achieve with their chatbots. And don’t forget to check feedback platforms – Clutch and Goodfirms.

Top 10 Chatbot Development Companies in 2022 - BotsCrew (14)

FAQs

Which company has the best chatbot? ›

Best AI Chatbots for 2022
RankAI ChatbotRating (Out of 5 Stars)
1.Netomi5
2.atSpoke4.8
3.WP-Chatbot4.7
4.Microsoft Bot Framework4.6
12 more rows
19 May 2022

Which company developed chatbots? ›

Streebo, a Conversational AI company

Our Chatbots are powered by leading NLP engines like IBM Watson, Amazon Lex and Google Dialogflow. Streebo's bots are omnichannel that is they work across social media channels such as WhatsApp, Facebook Messenger, Google Chat, Skype and even SMS.

Which chatbot is used by Amazon? ›

By using AWS Chatbot, you can receive alerts and run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS Support cases so that your team can collaborate and respond to events faster.

Which chatbot tool is best? ›

Contents hide
  • 2.1 1. WotNot.
  • 2.2 2. Intercom.
  • 2.3 3. Drift Chatbot.
  • 2.4 4. Landbot.io.
  • 2.5 5. LivePerson.
  • 2.6 6. Bold360.
  • 2.7 7. Octane AI.
  • 2.8 8. Flow XO.

What companies use chat Bot? ›

Here are 9 examples of brands which are using bots to great effect.
  • Lyft. You can request a ride from Lyft via chat (Facebook Messenger and Slack) or voice (Amazon Echo). ...
  • Fandango. ...
  • Spotify. ...
  • Whole Foods. ...
  • Sephora. ...
  • Mastercard. ...
  • Staples. ...
  • The Wall Street Journal.
23 May 2018

Are chatbots successful? ›

Most industries are on board

Used as a targeted tool, chatbots can increase engagement up to 90% and sales by 67%.

Which company deals with Bot creation in India? ›

Here are the best chatbot companies in India.
  • PixelCrayons. Pixelcrayons, which was founded in 2004, provides a high-quality chatbot development service to help you improve your business interactions. ...
  • BotsNext. ...
  • Hidden Brains. ...
  • Maruti Techlabs. ...
  • Teplar. ...
  • Squareboat. ...
  • Morph.ai. ...
  • BotMyWork.
27 May 2021

Is IBM Watson chatbot free? ›

You can start with our Lite plan at no cost or explore our Plus and Enterprise plans to enhance your chatbot's capabilities.

What is the smartest AI? ›

Summit is the fastest supercomputer in the world and the first to reach exaop (exa operations per second) speed. Having achieved 1.88 exaops during a genomic analysis, Summit is expected to reach 3.3 exaops using mixed precision calculations.

Is Alexa a chatbot? ›

Alexa is formally a chatbot.

Is Amazon Lex AI? ›

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.

Is Siri considered a chatbot? ›

Yes! Technologies like Siri, Alexa and Google Assistant that are ubiquitous in every household today are excellent examples of conversational AI. These conversational AI bots are more advanced than regular chatbots that are programmed with answers to certain questions.

What language is used for chatbot? ›

While making chatbots, Python makes use of a combination of Machine Learning algorithms in order to generate multiple types of responses. This feature enables developers to construct chatbots using Python that can communicate with humans and provide relevant and appropriate responses.

What is the best free chatbot platform? ›

Here's the list of the 14 best AI chatbot platforms for your business:
  1. Tidio. Tidio offers a live chat solution with chatbots to help you improve customer support. ...
  2. MobileMonkey. ...
  3. Chatfuel. ...
  4. ManyChat. ...
  5. Snatchbot. ...
  6. Aivo. ...
  7. Dialogflow. ...
  8. Engati.
2 Sept 2022

What is the easiest chatbot builder to use? ›

Chatfuel (Web)

If you're looking for an easy-to-use chatbot builder with a simple setup process that's specifically designed for Facebook Messenger and Instagram (though it can also be embedded on your website), Chatfuel is a great option.

How big is the chatbot market? ›

USD 525.7 million

Can a chatbot send pictures? ›

With many chatbots, it is possible to send images and videos, but almost all of them cannot understand the image or video itself. This is where visual chatbots come in, that can understand the content of the image/video and automatically reply to it.

How companies are using bots? ›

In the customer service context, chatbots use artificial intelligence (AI) and machine learning to answer the most common customer questions. Basically, chatbots simulate a conversation with the user in a fun, back-and-forth method. Simple chatbots are deployed to deliver predefined answers to FAQs.

Is chatbot the future? ›

Chatbots will be more human alike

The key challenges are: Misunderstanding requests: Chatbots often misinterpret the requests because they are not able to understand the right intent of the customer. Execute inaccurate commands: Chatbots fail to answer any technical commands made by the customers.

Which industries use chatbots the most? ›

AI Chatbot for Business: Industry-wise report
  • Human resource. ...
  • Conversational AI for manufacturing. ...
  • Healthcare industry. ...
  • Conversational AI for real estate. ...
  • Travel & hospitality industry. ...
  • Conversational AI for automobile. ...
  • Education industry. ...
  • Conversational AI for insurance.
20 Oct 2021

Why chatbots are the future? ›

The future of chatbots is that they are predicted to be utilized for 47 per cent of businesses for customer support and virtual assistants, will be used by 40%, which suggests that by 2022 chatbots will help companies gain market share and become an investment in improving customer service over the next few years.

Which websites use Chatbots in India? ›

India's First-ever WhatsApp Commerce Solution by JioMart. 24/7 WhatsApp Chatbot by Disney Hotstar. Railway Food Order & Delivery by Zoop India.

What is chatbot in WhatsApp? ›

WhatsApp chatbot is an automated software powered by rules or artificial intelligence (AI) and runs on the WhatsApp platform. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person. It's a set of automated replies that simulates a human conversation on WhatsApp.

Is Botsify free? ›

Botsify has clients such as Apple, Shazam, and Universal Media Group already using the platform. It has four pricing plans; the free plan allows for unlimited messages, but the other three offer integration with WordPress and Medium.

Is IBM Watson a bot? ›

An adaptable AI chatbot that gets it right the first time

IBM Watson Assistant is built on deep learning, machine learning, and natural language processing (NLP) models to understand questions, find or search for the best answers, and complete the user's intended action.

Can I use Watson for free? ›

Create an account on IBM Cloud to try Watson services for free with no time restrictions: Sign up for free. You'll receive an email to confirm and activate your account.

How much does Watson assistant cost? ›

IBM Watson Assistant Pricing
NamePrice
Lite (Digital only)Free
Plus - Recommended$140 USD for 1,000 users/month
EnterpriseContact us for pricing
1 Mar 2021

Which algorithm is used in chatbot? ›

Among other things, some of the most popular algorithms used by conventional Chatbots are Naïve Bayes, Decision Trees, Support Vector Machines, Recurrent Neural Networks (RNN), Markov Chains, Long Short Term Memory (LSTM) and Natural Language Processing (NLP).

Is a chatbot a type of RPA? ›

In the case of RPA bots, these are process automation bots and in the case of Conversational AI bots, these are conversational AI bots (often also referred to as conversational bots, AI bots, chatbots, or digital assistants).

Which is the most powerful AI company? ›

IBM has been a leader in the field of artificial intelligence since the 1950s. Its efforts in recent years center around IBM Watson, an AI-based cognitive service, AI software as a service, and scale-out systems designed for delivering cloud-based analytics and AI services.

What is the most powerful AI today? ›

Meta unveils AI Research SuperCluster, the world's most powerful artificial intelligence supercomputer - Actu IA.

Who leads the world in AI? ›

The US leads in AI investment and talent

The US holds first place in eight out of 17 indicators analysed, including metrics such as e-participation, investment in emerging technologies and software spending as a percentage of GDP.

What is the most advanced AI in 2022? ›

Here are our top picks:
  • More power to language modeling. ...
  • The augmented workforce. ...
  • AI-based cybersecurity. ...
  • AI and the metaverse. ...
  • No-code AI. ...
  • Computer vision technology in businesses. ...
  • Creative AI. ...
  • Data wrangling.
6 May 2022

What is the best AI in 2022? ›

The Top AI Software in 2022
  • Software #1: Viso Suite Platform.
  • Software #2: Content DNA Platform.
  • Software #3: Jupyter Notebooks.
  • Software #4: Google Cloud AI Platform.
  • Software #5: Azure Machine Learning Studio.
  • Software #6: Infosys Nia.
  • Software #7: Salesforce Einstein.
  • Software #8: Chorus.ai.

Which is the best robot in the world? ›

​​Ameca, The World's Most Advanced, Most Realistic Humanoid Robot. Developed by Engineered Arts, the leading designer and manufacturer of humanoid entertainment robots, Ameca is the world's most advanced, most realistic humanoid robot, representing the cutting-edge technology of humanoid robotics.

What is the best AI companion? ›

The 5 Best Android Chatbots That'll Keep You Entertained
  1. Replika. 3 Images. Close. Replika is an AI chatbot that has lofty goals: to become your close friend. ...
  2. SimSimi. 3 Images. Close. ...
  3. Wysa: The Wellness Chatbot. 2 Images. Close. ...
  4. Anima: Your AI Friend. 3 Images. Close. ...
  5. Mydol: The FanBot. 3 Images. Close.

Are chatbots successful? ›

Most industries are on board

Used as a targeted tool, chatbots can increase engagement up to 90% and sales by 67%.

Is IBM Watson chatbot free? ›

You can start with our Lite plan at no cost or explore our Plus and Enterprise plans to enhance your chatbot's capabilities.

What is the most advanced artificial intelligence? ›

The most advanced AI technology to date is deep learning, a technique where scientists train machines by feeding them different kinds of data. Over time, the machine makes decisions, solves problems, and performs other kinds of tasks on their own based on the data set given to them.

How much does it cost to build a chatbot? ›

The chatbot development price may vary from $5,000 to $150,000 as the cost is calculated and varies for every case. Most software agencies and companies charge about $15,00 to $31,000 for a customized bot. Some companies set a bottom price of $30,000 only for a simple bot.

What is the best chatbot for Android? ›

Here's a handy table with the best chatbot apps:
NameApp Store ratingsBest for
ManyChat4.6/5 (189 ratings)Social media marketing
Cleverbot3.3/5 (434 ratings)Talking about anything
Replika4.6/5 (178,700 ratings)Creating an AI friend
Babylon Health4.8/5 (3,500 ratings)Instant access to health care
6 more rows
22 Jul 2022

Is chatbot the future? ›

Chatbots will be more human alike

The key challenges are: Misunderstanding requests: Chatbots often misinterpret the requests because they are not able to understand the right intent of the customer. Execute inaccurate commands: Chatbots fail to answer any technical commands made by the customers.

Which industries use chatbots the most? ›

AI Chatbot for Business: Industry-wise report
  • Human resource. ...
  • Conversational AI for manufacturing. ...
  • Healthcare industry. ...
  • Conversational AI for real estate. ...
  • Travel & hospitality industry. ...
  • Conversational AI for automobile. ...
  • Education industry. ...
  • Conversational AI for insurance.
20 Oct 2021

Why chatbots are the future? ›

The future of chatbots is that they are predicted to be utilized for 47 per cent of businesses for customer support and virtual assistants, will be used by 40%, which suggests that by 2022 chatbots will help companies gain market share and become an investment in improving customer service over the next few years.

Is IBM Watson a bot? ›

An adaptable AI chatbot that gets it right the first time

IBM Watson Assistant is built on deep learning, machine learning, and natural language processing (NLP) models to understand questions, find or search for the best answers, and complete the user's intended action.

Can I use Watson for free? ›

Create an account on IBM Cloud to try Watson services for free with no time restrictions: Sign up for free. You'll receive an email to confirm and activate your account.

How much does Watson assistant cost? ›

IBM Watson Assistant Pricing
NamePrice
Lite (Digital only)Free
Plus - Recommended$140 USD for 1,000 users/month
EnterpriseContact us for pricing
1 Mar 2021

Who is the world leader in AI? ›

IBM has been a leader in the field of artificial intelligence since the 1950s. Its efforts in recent years center around IBM Watson, an AI-based cognitive service, AI software as a service, and scale-out systems designed for delivering cloud-based analytics and AI services.

What are the 4 types of AI? ›

According to the current system of classification, there are four primary AI types: reactive, limited memory, theory of mind, and self-aware.

What are the 3 types of AI? ›

Artificial Narrow Intelligence or ANI, that has a narrow range of abilities; Artificial General Intelligence or AGI, that has capabilities as in humans; Artificial SuperIntelligence or ASI, that has capability more than that of humans. Artificial Narrow Intelligence or ANI is also referred to as Narrow AI or weak AI.

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