Progressive Homeowners Insurance Review (2023)

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    Progressive Homeowners Insurance Review (1)

    You can almost always find a policy in your price range

    Progressive Homeowners Insurance Review (2)

    Excellent web interface

    Progressive Homeowners Insurance Review (3)

    Offers extended replacement cost home structure coverage


    Progressive Homeowners Insurance Review (4)

    Quality of claims handling may vary from customer to customer

    Progressive Homeowners Insurance Review (5)

    Progressive's homeowners insurance perks are limited


When it comes to homeowners insurance, Progressive acts as a broker, offering policies underwritten by partnering companies as opposed to writing the policies themselves. This means you'll find a wide array of standard coverage options when you apply for homeowners insurance through Progressive, and their coverage tends to be more affordable than many competitors.

But when it’s time to file a claim, you won't be working with Progressive directly. Instead, you'll have to go through the partner that underwrote your policy, so claims service and satisfaction can vary.

(Video) The issues with Progressive home insurance | ASI was bought by Progressive


Financial confidence

Financial ratings from credit rating agencies.


Third-party ratings

Satisfaction from consumer sentiment institutions and complaints to state insurance boards.


Policy options

Both the quality and number of coverage options, like unique homeowners insurance product tiers and availability of certain coverage endorsements.


(Video) Progressive home insurance review 2022 Coverage and costs

Customer experience

Ease of use, convenience, availability, and claims ratings.


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The Details

The Good

You can almost always find a policy in your price range. In addition to offering their own Home Advantage plan, Progressive brokers policies from multiple partnering companies. That underwriting flexibility means you'll see a range of affordable policy options when you apply for coverage.

Excellent web interface. The Progressive website is well-designed, intuitive, and easy to use. That includes the online quoting tool and the bill-paying and claims-filing sections of the site.

Offers extended replacement cost dwelling coverage. This means you’re covered an extra 25 or 50 percent of your dwelling coverage limit if your home is destroyed and its rebuild cost exceeds the coverage limit in your policy. The higher tiers of Progressive's HomeShield coverage offer increased replacement cost coverage and important coverage add-ons like water backup coverage.

The Bad

Claims handling may vary from customer to customer. Progressive works with several insurers and underwriters, which is great for finding affordable coverage, but might be confusing when it’s time to file a claim.

Progressive's homeowners insurance perks are limited. Customers who use Progressive for homeowners insurance won't have access to all the perks that come with their other products. If you get your auto insurance through Progressive, you can use the app to start claims and pay bills. But the app and other Progressive-specific services aren't available for homeowners insurance policyholders.

The Breakdown


Average annual premium cost for a medium-sized home.


Progressive has some of the more competitive rates in the industry, with an average quoted premium of $1,706 according to an analysis of insurance quotes submitted with Policygenius — slightly higher than the national average of $1,633.

The above average quoted premium is based on a single-family home with around $300,000 in coverage. Your rates will vary depending on your location, any risks associated with your home, and the amount of coverage in your policy.


Common homeowners insurance discounts include a discount for making your home more secure, a discount if you don’t file claims, a discount for new homebuyers, and a bundling discount if you also get your auto insurance through Progressive.

  • Advanced quote discount. Progressive will reward you with a policy credit if you get a quote at least 10 days before the start of your policy

  • Protective devices discount. Save if your home has features like burglar alarms, fire alarms, or automatic fire sprinklers

  • New home discount. Qualify for savings if your home is newly constructed

  • New purchase discount. If you recently purchased your home you might qualify for savings, even if the home itself isn't new

  • Paperless discount. Save if you switch your account to paperless and receive all your policy documents over email

  • Multi-policy discount. If you bundle your homeowners insurance policy with auto, boat, umbrella, or any other type of property insurance

Financial confidence

Financial ratings from credit rating agencies.


(Video) Lemonade Insurance VS Progressive Insurance - Which is better

Third-party agencies rate a company's financial strength, but these ratings are made slightly more complicated because there may be one or several companies underwriting your Progressive homeowners policy.

  • A.M. Best rating: A+

  • Moody's rating: Aa2

  • Standard & Poor's rating: AA

A.M. Best is the most reliable credit-rating tool potential policyholders can use to gauge the financial health of a company. Unlike S&P and Moody's, A.M. Best is focused exclusively on the insurance marketplace. A good score with A.M. Best means a company is more likely to fulfill their financial obligation to you when it’s time to file a claim. With a score of A+ (effective December 6, 2021), Progressive has close to the highest rating a company can receive from A.M. Best.

Moody's is very similar to Standard & Poors, except rather than measuring a company's ability to remain financially stable and creditworthy, Moody's measures what the expected losses would be if a company were to go into default. It's valuable in analyzing the value of stocks and bonds with certain companies. A AAA rating is the highest possible score you can receive from Moody's, and Progressive's Aa2 rating puts them close to the top of Moody's rankings.

Standard & Poor's measures companies' creditworthiness and is used primarily by financial investors and other market stakeholders. S&P is also valuable in measuring the long-term financial stability of insurance companies. A AAA rating is the highest issuer credit rating assigned by S&P, so Progressive's AA rating puts them in the top tier of insurance companies in terms of financial confidence.

Third-party ratings

Satisfaction from consumer sentiment institutions and complaints to state insurance boards.


Progressive has solid customer satisfaction scores and a good rating from the Better Business Bureau, although they have a mixed reputation on consumer review site Trustpilot.

  • Consumer Affairs: 4 / 5

  • Trustpilot: 1.4 / 5

  • Consumers Advocate: 4.7 / 5

  • NAIC complaint index: 0

Consumer Affairs is a platform that lets consumers directly rate customers. Based on these reviews, Progressive has a score of 4 out of 5.

Consumers Advocate rates companies based on stability, reputation, and policy coverage. They’ve rated Progressive with an impressive 4.7 out of 5.

Trustpilot is a consumer review website that allows users to award businesses a score out of 5 along with a written review. Companies are then awarded an aggregate score out of 5 based on submitted reviews. Progressive has a low score of 1.4, but these reviews include their other products like auto insurance as well.

The National Association of Insurance Commissioners (NAIC) tracks the number of complaints submitted to state insurance departments with their national complaint index. A score of 1 is the baseline average, and a score of 0 means there weren't enough complaints to count. Progressive's score of zero means they didn’t receive enough complaints to count.

Policy options

(Video) Progressive Insurance Review 2021

Both the quality and number of coverage options, like unique homeowners insurance product tiers and availability of certain coverage endorsements.


Progressive partners with other insurance carriers to underwrite your policy, much like GEICO. That means Progressive handles the sale of your policy, but ultimately your insurance is through one of their partners, including Homesite, Nationwide, and Plymouth Rock. So while your experience with each carrier may vary, we can estimate your basic coverage options through Progressive.

With Progressive, you’ll get these six basic coverages:

  • Dwelling. This covers the cost to repair or replace your home in a covered incident.

  • Other structures. If you have structures that aren’t attached to your home, like a detached garage or a shed, these would be insured in a covered incident as well.

  • Personal property. This insurance would pay for the repair or replacement of items like furniture and electronics in your home.

  • Additional living expenses. If you are displaced from your home during a covered incident, this would cover the costs associated with that.

  • Personal liability. Your guests’ medical and legal expenses would be covered in the event of a qualifying incident.

  • Medical payments. This covers the costs of your guests’ medical bills in the case of minor injuries.

There are also additional coverages available to add to your policy. Depending on your partner carrier, those may include:

  • Water backup coverage. If your sewage system or pipes overflow, this would cover the costs to handle the repair.

  • Personal injury. This covers the costs incurred from certain lawsuits against you (think slander or libel, wrongful eviction, and false arrest.

Aside from your basic coverage and add-on options, when we got a sample quote based on a $300,000 single family home, Progressive offered us three tiers of policy. Those were:

  • Basic. This plan offers the most simple coverage at a lower cost, but alongside higher deductibles and less medical payment coverage.

  • Popular. This mid-tier policy is the most like any other average policy available in terms of coverage amounts and deductibles.

  • Deluxe. With this plan, you would have a higher premium. However, you would also get more replacement cost coverage, more liability limits, and water backup protection included.

Note: The information above represents potential policy options and may not be available for every applicant. Speak to a licensed expert for a personalized look at your coverage options.

Customer experience

Ease of use, convenience, availability, and claims ratings.


Progressive offers a user-friendly and intuitive website, alongside a suite of online tools and a simple quoting and application process.

State availability

Progressive homeowners insurance is available in all 50 states and the District of Columbia thanks to its network of partner providers.

Digital tools

Progressive has an online application, instant-quote tool, an online chat service, as well as online bill pay. Unfortunately, the Progressive smartphone app isn't available for homeowners products.

The application

Progressive allows you to apply for policies online or over the phone.

The online application is pretty simple — just make sure you know specifics about your home, as Progressive gets a little more granular with home spec questions than other insurance companies we’ve reviewed. You’ll fill out information related to your home’s structure, its exterior, interior, and its utilities. Once you submit all of the required information, Progressive fetches you a quote from multiple insurance companies within a matter of seconds.

Progressive will then suggest a quote for your home that you can compare with other companies’ policies. One thing we caught is that when Progressive suggested a quote, it was always the plan with the lowest rate, not necessarily the best coverage.

In fact, in the three instances we applied for Progressive insurance with sample properties, the quotes were from Homesite, a Progressive affiliate with subpar customer satisfaction and claims ratings. Be sure to review each plan and see how much coverage you’re getting. A low rate means very little if you’re paying for an inferior product.

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Ease of claims

Progressive (when you have a policy through ASI) allows you to file home insurance claims both online or by calling their claims department directly. If your policy isn’t through ASI, be sure to contact the Progressive partner that’s listed on your policy. Progressive provides a list of those companies’ claims departments online.

Payment options

Because you’re paired with a partner carrier, your payment options will depend on their options available.

Policygenius offers insurance policies from many of the nation's top insurers, who pay us a commission for our services. However, all editorial choices are made independently.


Is Progressive trustworthy? ›

Yes, Progressive is a good insurance company. Overall, WalletHub's editors give Progressive a rating of 4.3/5 due to its competitive rates, long list of discounts, and innovative use of technology to encourage price comparison and safe driving.

Who is Progressive owned by? ›

Progressive is owned by its shareholders, as it is a publicly-traded company. The biggest shareholders are The Vanguard Group, BlackRock Fund Advisors, and Wellington Management, which have a combined ownership stake of almost 20%, according to public records, as of Q1 2021.

What is Progressive Insurance AM Best rating? ›

A+ Superior

Is Progressive writing homeowners in Florida? ›

Finding homeowners insurance in Florida can definitely be a complicated process. But thankfully, Progressive does offer home insurance in Florida. A standard homeowners insurance policy with Progressive will include protection for your home, other structures on your property, and your personal belongings.

Is Progressive good at paying claims? ›

Is Progressive good at paying claims? In the 2021 J.D. Power Auto Claims Satisfaction Study, Progressive scored 862 out of 1,000 points, which was lower than the industry average of 880. However, the company's high AM Best financial strength score indicates its ability to reliably pay out claims.

Does Progressive have hidden fees? ›

No hidden fees. Is Progressive Car Insurance Good?

Who is Progressive Insurance biggest competitor? ›

State Farm is the number one auto insurance company in the country in terms of market share and premiums written, followed by Geico, Progressive and Allstate.

Is Progressive or GEICO better? ›

Geico tends to offer lower rates for most policyholders and has slightly higher customer satisfaction scores. On the other hand, Progressive has great options for high-risk drivers and more widely available usage-based insurance. We recommend comparing rates from both when you shop.

Are Allstate and Progressive the same? ›

No, Progressive and Allstate are separate companies. The Progressive Corporation and The Allstate Corporation are both independent, publicly held companies.

Which insurance company has the highest customer satisfaction? ›

U.S. News Rating

USAA is the best insurance company in our ratings. According to our 2022 survey, USAA customers report the highest level of customer satisfaction and are most likely to renew their policies and recommend USAA to other drivers.

Does Progressive raise rates after 6 months? ›

Yes, Progressive does raise rates after 6 months in some cases. If you're a new Progressive customer, you'll see your auto insurance premium go up after your first 6-month policy period if you file a claim or traffic violations get added to your driving record during that time.

What insurance companies have the best reviews? ›

The highest rated car insurance companies
  • USAA. USAA came out on top of the Zebra's Customer Satisfaction Survey, topping five of the six categories.
  • State Farm. State Farm Insurance came in second place overall with a score of 4.4.
  • GEICO. GEICO rounded out the top three insurance companies with an overall score of 4.4.

Is Progressive Home insurance pulling out of Florida? ›

“Unlike other home and property carriers who have left the Florida market, Progressive Home remains committed to the state, and we're taking this difficult step now to ensure we can deliver on our long-term vision and continue to support agents like you for years to come,” reads the emailed memo to agents.

Which homeowners insurance companies are pulling out of Florida? ›

Johns Insurance, in addition to the previously mentioned Southern Fidelity, Weston, and UPC. One of the nation's largest insurers, Progressive, announced in 2021 that it planned to non-renew about 60,000 Florida policies. In a financial statement, it said it had begun this action starting in the second quarter of 2022.

What should you not say to homeowners insurance? ›

You should never make statements that could be taken as an admission of guilt. For example, if a tree falls through your window, you should not tell your insurance adjuster you've been worried for a long time that the tree would fall.

Why would Progressive deny a claim? ›

If there is any indication that their policyholder isn't responsible the insurer will deny your claim. Claims may also be denied if there's evidence to show that the policyholder isn't entirely to blame for an accident. In California, anyone who contributes to an accident can be held responsible for resulting injuries.

How fast does Progressive pay claims? ›

We resolve many property damage claims within 7 to 14 days, but repair times can vary greatly based on your vehicle, the damage, etc. No matter what, we'll work quickly and efficiently so you can get back to your normal routine.

Does Progressive investigate claims? ›

Your insurance company will investigate who's responsible for the accident, as well as whether there's coverage for the injuries, damage, or other loss you filed the claim for. A coverage investigation can take just as long or even longer than an investigation to determine liability.

Will Progressive drop me after 3 accidents? ›

Insurers can cancel policies or choose not to renew at the end of a policy term. Non-renewal can occur after multiple accidents or filing too many claims.

Does Progressive waive deductible? ›

If you go a set amount of time without a claim or violation your deductible amount will decrease or be waived. Voice Over: Progressive offers disappearing deductibles for car, RV, motorcycle, and boat policies.

Is Progressive giving money back to customers 2022? ›

As long as coverage is canceled before the policy term ends, Progressive customers will get a refund. Customers who have automatic monthly payments set up with Progressive will get their refund within two or three business days of canceling their policy.

Why should I choose Progressive Insurance? ›

Progressive may be one of the best car insurance companies due to its robust digital tools, coverage options, numerous discounts, low average premiums and high financial strength ratings (Superior A+ from AM Best, AA from S&P).

Who is the top five insurance company? ›

State Farm is the number one auto insurer in the U.S., followed by Geico, Progressive, Allstate and USAA. State Farm has a market share of 16% for car insurance, and the company sells policies online as well as through agents across the country.

Who is the 1 insurance company? ›

State Farm Mutual Automobile Insurance

Who is cheaper Progressive or Allstate? ›

Progressive Is Cheaper for Minimum Coverage

If minimum coverage works for your auto insurance needs, you'll generally find lower rates with Progressive than you would with Allstate.

Which insurance is cheaper State Farm or Progressive? ›

In this area, Progressive's rates tend to be better than State Farm's. However, Progressive's rates are still slightly higher than the national average.
Progressive Is Cheaper for Drivers With Poor Credit.
CompanyAverage Annual Rate
State Farm$2,803
National Average$2,228
1 more row
26 Aug 2022

Is Progressive the same as State Farm? ›

Progressive is generally cheaper than State Farm with an average rate of $104 per month. State Farm, however, isn't much more expensive, coming in at $108 per month on average.

What is Progressive Insurance known for? ›

Though best known for driving innovation in the personal auto market, Progressive also writes commercial auto and a number of other personal lines risks, including homeowners' insurance. The firm sells insurance directly to the consumer or via independent agents.

Is Progressive the same as Liberty Mutual? ›

Progressive is slightly better than Liberty Mutual overall, per WalletHub's grading criteria. Progressive beats Liberty Mutual when it comes to consumer reviews, and it offers 24/7 live customer support, while Liberty Mutual does not. The two companies offer comparable insurance options, too.

Is Progressive the most expensive? ›

Progressive is so expensive because car insurance is expensive in general, due to rising costs for insurers. But at $649 per year, the average Progressive car insurance policy is actually less expensive than coverage from most competitors.

Which home insurance company has best customer service? ›

USAA is consistently ranked highest across customer reviews and third-party organizations. Its low rates, top marks for customer satisfaction and large market share solidify USAA's top spot.

What are the big 3 insurance companies? ›

The insurance sector, however, has a few bright spots. Three of the world's 20 largest insurance companies – AXA Group, Chubb, and American International Group (AIG) – moved up the rankings, with AIG registering the biggest improvement, rising from 439th last year to claim the 90th spot in 2022.

Who is the leading insurance company in the US? ›

State Farm Group

Why does Progressive only do 6 months? ›

Also remember that the six-month policy exists for the convenience of the carriers to re-examine your rates frequently. The silver lining is that with a good driving record you can sometimes reduce your rates more quickly.

How long is a Progressive policy period? ›

Policies from most insurance companies get packaged in six- and 12-month policy periods.

Is insurance cheaper if you pay every 6 months? ›

In most cases, a six-month policy is going to be cheaper than a 12-month policy because you are paying for coverage over a shorter period of time. However, if you compare your car insurance price on a monthly basis, it may not be much different between a six-month policy and a 12-month policy.

What is the strongest insurance company? ›

By assets
3Prudential FinancialUnited States
4Ping An InsuranceChina
21 more rows

What is a non rated insurance company? ›

Non-admitted insurers, also known as excess and surplus lines carriers, sell policies that aren't backed by your state. While they don't fall under traditional insurance regulations, many states do regulate non-admitted carriers. These regulations are usually less strict than those followed by admitted insurers.

What are the four main insurance rating companies? ›

The four major insurance company rating agencies in the U.S. are A.M. Best, Moody's, Standard & Poor's, and Fitch.

Can I trust Progressive Insurance? ›

Yes, Progressive is a good insurance company. Overall, WalletHub's editors give Progressive a rating of 4.3/5 due to its competitive rates, long list of discounts, and innovative use of technology to encourage price comparison and safe driving.

Is Progressive Insurance good for homeowners in Florida? ›

Progressive is one of the most suitable options for homeowners insurance. Other than its affordability, the insurer offers a variety of easy-to-use online tools to assist homeowners with cost estimation, including the Name Your Price and HomeQuote Explorer tools.

Who insures the most homes in Florida? ›

State Farm ranks first in Florida in both home and auto insurance, offering a 21% discount for those who bundle — which is the highest average offer in the state. State Farm has several unique coverage packages for both home and auto insurance.

What is the average homeowners insurance in Florida? ›

Although Florida can be appealing to those who enjoy warm weather, living in the Sunshine State has its hazards, too. The average cost of homeowners insurance in Florida is $2,122 a year, or about $177 a month, according to a NerdWallet rate analysis.

Who is the number one insurance company in Florida? ›

In terms of customer service, Esurance scored as the top insurer in Florida. The best insurance providers in Florida for customer service are: Esurance: MoneyGeek score of 95 out of 100.

Why did homeowners insurance go up in Florida 2022? ›

The reason for the price hikes? The soaring cost of reinsurance, insurance for insurance companies.

What two things are not usually covered by homeowners insurance? ›

Termites and insect damage, bird or rodent damage, rust, rot, mold, and general wear and tear are not covered. Damage caused by smog or smoke from industrial or agricultural operations is also not covered. If something is poorly made or has a hidden defect, this is generally excluded and won't be covered.

Why would I be denied homeowners insurance? ›

Why Can't I Get Homeowners Insurance Coverage? The most common reason you've been denied coverage is because they have determined that there is a high-risk element to your application. Insurers try to avoid issuing high-risk policies because those are the policies that will cost them more money in the long run.

What is never covered under homeowners insurance? ›

What Standard Homeowner Insurance Policies Don't Cover. Standard homeowners insurance policies typically do not include coverage for valuable jewelry, artwork, other collectibles, identity theft protection, or damage caused by an earthquake or a flood.

Is Progressive better than Geico? ›

Geico tends to offer lower rates for most policyholders and has slightly higher customer satisfaction scores. On the other hand, Progressive has great options for high-risk drivers and more widely available usage-based insurance. We recommend comparing rates from both when you shop.

Is Progressive a political party? ›

The Progressive Party was a third party in the United States formed in 1912 by former president Theodore Roosevelt after he lost the presidential nomination of the Republican Party to his former protégé rival, incumbent president William Howard Taft.

Does Progressive go by credit score? ›

Progressive does not use information about credit history solely to refuse to insure a customer or to cancel a policy. In fact, our use of insurance scores has allowed us to offer lower rates to more customers.

Does Progressive check your credit score? ›

No. Our software systems automatically request your credit report, so your Progressive representative does not see your credit report or know your insurance score.

What did Progressives believe? ›

Progressives were interested in establishing a more transparent and accountable government which would work to improve U.S. society. These reformers favored such policies as civil service reform, food safety laws, and increased political rights for women and U.S. workers.

Was Teddy Roosevelt a progressive? ›

A Progressive reformer, Roosevelt earned a reputation as a "trust buster" through his regulatory reforms and antitrust prosecutions.

Which progressive president was a Democrat? ›

Woodrow Wilson, a leader of the Progressive Movement, was the 28th President of the United States (1913-1921).

What is a good credit score for home insurance? ›

Home insurance scores typically fall between 200 and 997. A score of 770 or above is considered good and usually means insurers can offer better rates and discounts when they are allowed to factor in a credit-based insurance score. Anything below 500 means you have some work to do.

What is a good insurance score? ›

The higher your insurance score, the better an insurer will rate your level of risk in states where insurance scores are a rating factor. According to Progressive, insurance scores range from 200 to 997, with everything below 500 considered a poor score, and everything from 776 to 997 considered a good score.

What bank does Progressive use? ›

Bundle and save an average of 4% on auto! Banking offers and all services related thereto are provided by Varo Bank N.A. Member FDIC, and can be obtained at Visa® Debit Card is issued by Varo Bank, N.A. pursuant to a license from Visa U.S.A. Inc and may be used everywhere Visa debit cards are accepted.

How long does it take to hear back from Progressive after background check? ›

It depends on the role and number of candidates who applied, but you can generally expect to hear from us via email or a call within one to four weeks.

Why would Progressive cancel my insurance? ›

Insurers can cancel policies or choose not to renew at the end of a policy term. Non-renewal can occur after multiple accidents or filing too many claims. At the same time, more immediate cancellations can result from serious issues like loss of driving privileges or insurance fraud.

What credit score do insurance companies use? ›

Similar to general credit scores, credit-based insurance scores are largely based on your credit report from one of the major credit bureaus—Experian, TransUnion or Equifax.


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