Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (2022)

94%

Recommend

#5 Popularity index

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (1)

HT SCORE

86 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

Reviews Summary

Ranked #5 out of 25 in Livechat & Chatbots

Ease of Use

4.9/5

ROI

4.6/5

Implementation

4.7/5

Customer Support

4.9/5

Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more

Most popular for

  • Boutiques 13 verified reviews

    97%

  • Bed & Breakfast & Inns 7 verified reviews

    94%

  • Branded Hotels 6 verified reviews

    97%

  • Resorts 5 verified reviews

    88%

  • Limited Service & Budget Hotels 4 verified reviews

    78%

  • Luxury Hotels 3 verified reviews

    90%

  • City Center Hotels 3 verified reviews

    100%

  • Hostels 2 verified reviews

    95%

  • Vacation Rentals & Villas 1 verified reviews

    100%

  • Airport/Conference Hotels 1 verified reviews

    100%

Engage with your website visitors and increase direct bookings with a customizable web chat.

Founded in 2017 | Headquarters in Tel Aviv Israel | 28 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

  • Easyway in Guest Messaging Software

  • Easyway Online Checkin in Contactless Check-in

  • Easyway Smart Upselling in Upselling Software

  • in

1/2

  • Guest Messaging Software
  • Mobile Ordering & Room Service
  • Property Management Systems

Browse integrations (33 verified)

(Video) What Happens To Your Body After You Die? | Human Biology | The Dr Binocs Show | Peekaboo Kidz

Question:

What does this product or service do well?

Answer:

A powerful incremental revenue generator for F&B and upgrades. The platform is fully automated with easy integration and a great customer service. The live multi-language chatbot provides a seamless guest experience.

by Chen Amishay (InnoVelTravelTech) on December 15, 2021

See more answers (6)

Question:

What differentiates this product or service from the competition?

Answer:

Easyway's live chatbot can work perfectly on many chat apps, enabling guests to "speak" with the hotel services using their own language and on their favorite chat app.The great team are always willing to assist and provide the extra mile.

by Chen Amishay (InnoVelTravelTech) on December 15, 2021

See more answers (6)

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If an hotelier is considering the product or service, I recommend to look at the team first. The team's attention to its clients and willingness to provide the best product and service makes it great to collaborate.

by Chen Amishay (InnoVelTravelTech) on December 15, 2021

See more answers (6)

Recommended by

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (4)

Chen Amishay COO @ InnoVelTravelTech

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (5)

Adi Ohayon Owner- CEO @ Adi Ohayon- Revenue Experts

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (6)

Chakib Tahri Founder @ Tevaya consulting

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (7)

Nikolay Lazarov Integration Manager @ Clock Software

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (8)

Alexandra Mandel Business Development Manager @ Guesty

Show More (2)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (9)

Narine Davtyan General Manager at the Nova Hotel Yerevan

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (10)

Yosef Cohen Guest Relations Manager at the Crowne Plaza Tel Aviv City Center, an IHG Hotel

(Video) Part-1| MS Excel Tutorial Malayalam | Introduction to Excel | #msexceltutorialmalayalam #msexcel

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (11)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (12)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (13)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (14)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (15)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (16)

MARKETS SERVED

  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

VERIFIED MARKETS

  • Israel
  • Belgium
  • Indonesia
  • Malaysia
  • Switzerland
  • Netherlands
  • Thailand
  • Monaco
  • Czech Republic

Likelihood to Recommend

Filter by property type

Filter by geography

What do you like most?

magic spell is great. Also Guest portal where we can offer all our services to our guests is very good

What do you dislike or think could be improved?

you can try to make easier the process of manually adding new guest. I think that other things are OK

Customer Support

5

Ease of Use

5

Value for money

4

Implementation

4

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (28)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (29)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (30)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (31)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (32)

What do you like most?

very up to date , easy to use, very responsive , has automotic language translation generally I like it !

What do you dislike or think could be improved?

automatic template answers if it could make updates directly to the product managing system that is all I can say

Customer Support

(Video) How to get started in Social Media Marketing 2022

5

Ease of Use

5

Value for money

5

Implementation

5

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (33)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (34)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (35)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (36)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (37)

What do you like most?

The speed and the ease to communicate with our customers.Plenty of positive and surpised reaction from our most loyal customers

What do you dislike or think could be improved?

The malfunction of certain automatic replies but luckily the assistance, feedback provided by the EasyWay Team make it easier to understand certain specific situation

Customer Support

5

Ease of Use

5

Value for money

4

Implementation

4

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (38)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (39)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (40)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (41)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (42)

What do you like most?

Everything now happens online and the guests feel comfortable asking the questions via the chat and EasyWay adapts perfectly to that! EasyWay is certainly keeping up with the times.

What do you dislike or think could be improved?

The automatic messages that EasyWay sends is sometimes too much and there is always a lot of repetition of EasyWay itself in the chat which makes some guests confused.

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (43)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (44)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (45)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (46)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (47)

What do you like most?

The process of on-boarding was very simple and the team was very helpful to accommodate our queries, guest seems to be very happy with the solution provided by EasyWay.

What do you dislike or think could be improved?

We are still understanding the full flow of system with regards to features such as payment, online check-in and digital key.

Customer Support

5

Ease of Use

5

Value for money

4

Implementation

5

(Video) TripWorks Balloon Operators Webinar

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (48)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (49)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (50)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (51)

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (52)

What do you like most?

Easy Way has been extremely helpful to me personally for setting up this app in order to improve the quality of services we offer our guests.

What do you dislike or think could be improved?

I think the automatic messages can be improved so that guests do not get messages at strange times but this may be something which we are still finding out.

Customer Support

5

Ease of Use

5

Value for money

4

Implementation

4

Freemium (hotel can trial for free)

Monthly subscription (/room/month)

Less than $3/room/month

EasyWay Spells Out a New Standard for Hospitality Messaging 2 months ago

EasyWay Tracks the Ups and Downs of Guests’ Emotions to Improve Their Hotel Experience 7 months ago

Easyway Chatbot Reviews: Pricing & Software Features - 2022 - Hotel Tech Report (53)

Easyway doesn’t have any free e-books or reports available

Learn more

SiteMinder (The Channel Manager)

Channel Managers

1047 verified reviews

World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.

Learn more

Cloudbeds HMS

Hotel Management Software

834 verified reviews

One System. One Login. Always in Sync.

Learn more

Cloudbeds Channel Manager (myallocator)

Channel Managers

824 verified reviews

More new channels. More new guests.

(Video) Pre-Marital / Marital Counselling in Pakistan (White Ribbon Alliance Session)

View all (33 Easyway Integrations)

Videos

1. Microsoft Modern Work Webinar- Teams as a Platform
(Microsoft Modern Work Webinars)
2. Webinar: Unlocking Business Potential by Integrating Salesforce with Microsoft Teams | APPSeCONNECT
(APPSeCONNECT)
3. Forum 1: Enhancing Profitability and Culture Through Guest Experience and Reputation Optimization
(Travel Tech)
4. Monthly production Report Limited company For Microsoft excel Advance Formula
(C TECH)
5. Top 5 Softwares To Watch Every Detail Of Others Smart Phone | Bharat Jain
(Bharat Jain)
6. AWS Certified Cloud Practitioner Certification Course (CLF-C01) - Pass the Exam!
(freeCodeCamp.org)

Top Articles

Latest Posts

Article information

Author: Rubie Ullrich

Last Updated: 10/08/2022

Views: 5583

Rating: 4.1 / 5 (52 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Rubie Ullrich

Birthday: 1998-02-02

Address: 743 Stoltenberg Center, Genovevaville, NJ 59925-3119

Phone: +2202978377583

Job: Administration Engineer

Hobby: Surfing, Sailing, Listening to music, Web surfing, Kitesurfing, Geocaching, Backpacking

Introduction: My name is Rubie Ullrich, I am a enthusiastic, perfect, tender, vivacious, talented, famous, delightful person who loves writing and wants to share my knowledge and understanding with you.