American Strategic Insurance, more commonly known as ASI, is part of the Progressive Group of Insurance Companies. It’s one of the 15 biggest residential property insurance providers in the country with coverage currently available in 40 states. ASI homeowners insurance gets below average ratings for customer service and claims satisfaction, but it has excellent financial strength.
Since ASI was established in 1997, the company has been selling comprehensive home insurance policies to a wide variety of homeowners. ASI home insurance is a great option for individuals who want the ability to customize their insurance policy with endorsement packages and unique add-ons for extra protection.
- 2020 J.D. Power overall satisfaction rating: 797/1,000
- AM Best rating: A+ (superior)
- Bundle option with auto: Yes (in some states)
ASI home insurance coverage options
Standard ASI home insurance policies include basic coverage that you would find from any other property insurance company. However, ASI does offer a few endorsement packages with add-on coverages for specific protection. Keep in mind that coverage options vary by state, so we recommend talking to an agent to find out what policies are available where you live.
Here is a full list of the home coverage packages available through ASI:
- Basic coverage: ASI homeowners insurance policies include dwelling, personal property, liability, medical payments and loss of use coverage.
- HomeShield: The HomeShield package includes dwelling replacement cost coverage (up to 25% of the limit), personal property replacement cost coverage (up to 25% of the limit), personal injury coverage, $5,000 in water backup coverage, $2,500 in loss assessment coverage, $1,000 in credit card or fraud coverage, $250 in lock replacement coverage, $750 in fire department service charge coverage, and $1,000 in theft coverage for individual valuable items.
- HomeShield Plus: The HomeShield Plus package includes everything from the HomeShield package, but with higher coverage limits. It includes replacement cost coverage for up to 50% of the dwelling, unlimited replacement cost coverage for personal items, personal injury coverage, ordinance/law coverage, $10,000 in water backup coverage, $5,000 in loss assessment coverage, $2,000 in credit card or fraud coverage, $500 in lock replacement coverage, $1,000 in fire department service charge coverage, and $1,000 in theft coverage for individual valuable items.
ASI home insurance discounts
Homeowners insurance can be costly depending on where you live, how much coverage you need, your claims history and other variables. The average cost of home insurance in the United States is $1,211 per year for $200,000 in dwelling coverage. However, ASI offers a variety of common homeowners insurance discounts that can help you get a cheaper policy:
- Non-smoker discount
- Protective device discount
- New purchase discount
- New construction discount
- Secured community/building discount
- Electronic policy discount
- Window/opening protection discount
- Umbrella discount
- Paid-in-full discount
- Single deductible discount (bundle customers only)
ASI customer satisfaction and complaints
Overall, ASI reviews indicate that the company doesn’t have the most outstanding customer satisfaction. The company scored below average in J.D. Power’s 2020 U.S. Home Insurance Study and in the 2020 U.S. Property Claims Satisfaction Study. Although ASI didn’t appear at the very bottom of these lists, the company was beat out by a number of reputable providers. In addition, the company has higher than average customer complaints as reported by the National Association of Insurance Commissioners (NAIC).
However, ASI has excellent financial strength, with an A+ rating from AM Best. That means the company has adequate financial means to reimburse policyholders after a covered loss. When you’re shopping for home insurance companies, it’s important to pay attention to financial strength ratings because it can have a big impact on claims handling.
ASI vs. other insurance companies
Every home insurance company has strengths and weaknesses, including ASI. Some providers are known for excellent customer satisfaction, some have robust coverage options and others offer affordable rates.
The table below includes some of the biggest home insurance companies by market share, their J.D. Power customer satisfaction score and their AM Best rating. You can use this as a guide to compare ASI to other popular providers you might be considering.
|Company||2020 J.D. Power overall satisfaction rating||AM Best rating|
|American Strategic Insurance (ASI)||797/1,000||A+ (superior)|
|American Family||821/1,000||A (excellent)|
|Auto Owners||843/1,000||A++ (superior)|
|COUNTRY Financial||855/1,000||A+ (superior)|
|The Hartford||832/1,000||A+ (superior)|
|MetLife Grp||824/1,000||A+ (superior)|
ASI vs. Nationwide
ASI and Nationwide are similar. Both carriers are ranked below average in the 2020 J.D. Power Home Insurance Study and both have A+ (Superior) ratings for financial strength. Each offers comprehensive coverage options, but ASI stands out against Nationwide when it comes to coverage endorsements. ASI’s HomeShield and HomeShield Plus endorsements include a wide variety of unique coverages, whereas Nationwide offers standard add-ons, like water backup and identity theft coverage only.
In terms of discounts, ASI and Nationwide both offer a variety of common savings opportunities. While there is some overlap, Nationwide offers a claims-free discount, a continuous insurance discount and a roof age discount. ASI offers discounts for signing a policy online, paying your premium in full and not smoking in your home.
- Nationwide and ASI offer similar add-ons, but ASI has more comprehensive packages.
- Nationwide and ASI both offer generous discounts, with some overlap.
- Nationwide underwrites its own home insurance policies, whereas ASI does not.
- Nationwide offers better online tools and digital resources than ASI.
ASI vs. Amica
Amica and ASI are very different insurance companies. Amica is the second-highest rated insurance company in the 2020 J.D. Power Home Insurance Study, whereas ASI is ranked below average. Amica also offers dividend policies, where homeowners can recoup up to 20% of their premium at the end of the year. ASI policyholders pay their premium and cannot get any money back.
Amica and ASI both offer a number of endorsements, but Amica also sells home business coverage, and has a home repair assistance program where policyholders can get guaranteed work by using a partner contractor. Both companies have good discounts, but Amica offers a few more savings that ASI doesn’t offer, including a loyalty, autopay and claims-free discount.
- Amica has highly rated customer and claims satisfaction, and ASI does not.
- Amica offers dividend policies which allow customers to recoup money at the end of their policy period.
- Amica offers a home repair assistance program with a qualified contractor network.
- ASI’s add-on packages are more comprehensive, but Amica also offers impressive endorsements.
Additional insurance policies offered by ASI
In addition to homeowners insurance, ASI offers several other insurance policies:
- Umbrella insurance
- Condo insurance
- Renters insurance
- Flood insurance
- Seasonal insurance
- ASI offers complete home insurance coverage in almost every state.
- The company has below-average ratings for claims and customer satisfaction.
- Homeowners can save money with a long list of discounts.
- ASI is backed by Progressive, but the company does not underwrite its own policies.
ASI home insurance is a good option for people who want the ability to customize their insurance policy with endorsements. The company also offers generous discounts that can help you get a cheaper rate. With that being said, ASI does not have exceptional customer satisfaction reviews, and it has higher than average complaints. If you’re looking for a provider with reliable customer service and highly rated claims handling, compare ASI with other providers to see which offers the service, coverage and rates you need.
Elizabeth is an insurance writer for coverage.com, where she covers insurance providers and reviews policies to help consumers find comprehensive and affordable coverage for every area of their life. She has more than three years of writing experience for top online insurance and finance publications.
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From a financial perspective, ASI and its affiliates are considered in "Superior" financial condition, receiving an "A+" rating from AM Best.Which home insurance company has the highest customer satisfaction? ›
Best Overall: USAA
It swept the competition in The Zebra's customer satisfaction survey, securing first place in every category. With nationwide availability and a decades-long history, USAA is trusted by many homeowners policyholders.
American Strategic Insurance / Find an Agent
ASI is now part of the Progressive Group of Insurance Companies. We're working together to bring you more savings and protection.
Relative to its size, Chubb also has the fewest customer complaints reported for home insurance based on data from the NAIC. The National Complaint Index from NAIC is a measurement of complaints made against an insurance company.What is ASI insurance rating? ›
Following MoneyGeek's methodology, we give ASI an overall score of 88 out of 100. This rating is based on their holistic performance as an insurance provider. Although ASI has an average score for customer satisfaction, they have outstanding scores for financial stability and affordability.Did Progressive purchase ASI? ›
American Strategic Insurance.
- USAA. 4.3. U.S. News Rating. USAA is the best insurance company in our ratings. ...
- State Farm. 4.2. U.S. News Rating. ...
- Farmers. 4.1. U.S. News Rating. ...
- Nationwide. 4.1. U.S. News Rating. ...
- Geico. 4.1. U.S. News Rating. ...
- Allstate. 4.0. U.S. News Rating. ...
- Travelers. 4.0. U.S. News Rating. ...
- Progressive. 3.9. U.S. News Rating.
The most common causes of home insurance claims, from an analysis of Travelers Insurance policyholders, are wind, nonweather water damage, hail, weather-related water damage and theft. Altogether, these five causes make up 77% of all homeowners insurance claims.How do I choose the best homeowners insurance? ›
- Consider your location. Home insurance rates vary by state, city and ZIP code, and are based on common causes of loss in the area. ...
- Factor in your home's features. ...
- Check trusted third-party ratings. ...
- Compare quotes based on coverage.
The ASI group's parent company is ARX Holding Corp., which Progressive Corp. owns. ASI also proudly holds a rating of A (Excellent) from A.M. Best Co., the leading independent rating organization for insurance companies.
Progressive Home—formerly American Strategic Insurance (ASI)—provides property insurance to our customers as part of the Progressive Group of Insurance Companies.What kind of company is ASI? ›
The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry. ASI connects suppliers and distributors through ASI's robust industry-leading network, which boasts over 25,000 supplier and distributor members.What insurances are not recommended? ›
- Private Mortgage Insurance. ...
- Extended Warranties. ...
- Automobile Collision Insurance. ...
- Rental Car Insurance. ...
- Car Rental Damage Insurance. ...
- Flight Insurance. ...
- Water Line Coverage. ...
- Life Insurance for Children.
High-risk home insurance is specifically designed to provide coverage to homeowners who've had problems getting insurance in the past, because of things like a home located in an area known for flooding, older homes or ones with oil heating. Other factors include a homeowner's claims or payment histoy.What is commonly the most overlooked type of insurance? ›
One type of insurance that is often overlooked is travel insurance.Is ASI part of USAA? ›
USAA will broker it with ASI, which was bought by Progressive, and is now under the name Progressive Home. USAA only offers one choice for home insurance currently. You have to call a 1-800 number and will get a different person on the phone every time you call.What are the top 5 insurance rating agencies? ›
Five independent agencies—A.M. Best, Fitch, Kroll Bond Rating Agency (KBRA), Moody's and Standard & Poor's—rate the financial strength of insurance companies. Each has its own rating scale, its own rating standards, its own population of rated companies, and its own distribution of companies across its scale.Is American Integrity a good company? ›
Rating agencies consistently give the American Integrity Insurance company excellent reviews. Based on its financial stability, it received an excellent rating of “A” from Demotech Inc.Who is Progressive Insurance biggest competitor? ›
State Farm is the number one auto insurance company in the country in terms of market share and premiums written, followed by Geico, Progressive and Allstate.Is Progressive giving money back to customers 2022? ›
As long as coverage is canceled before the policy term ends, Progressive customers will get a refund. Customers who have automatic monthly payments set up with Progressive will get their refund within two or three business days of canceling their policy.
Plus, our 8% voluntary turnover rate, in this job market, is further proof that a strong culture that includes development and career opportunities produces better business results.What insurance companies do not want you to know? ›
- Your car insurance may not be tied to the driver.
- The type of car you drive matters.
- Prior claims and questions raise rates.
- You can check your report for errors.
- Your credit score impacts your car insurance costs.
- Where you live impacts your premium account.
The insurance sector, however, has a few bright spots. Three of the world's 20 largest insurance companies – AXA Group, Chubb, and American International Group (AIG) – moved up the rankings, with AIG registering the biggest improvement, rising from 439th last year to claim the 90th spot in 2022.Who is the number 1 insurance company in the world? ›
Termites and insect damage, bird or rodent damage, rust, rot, mold, and general wear and tear are not covered. Damage caused by smog or smoke from industrial or agricultural operations is also not covered. If something is poorly made or has a hidden defect, this is generally excluded and won't be covered.What are 5 ways to reduce homeowners insurance costs? ›
- Shop around.
- Raise your deductible.
- Don't confuse what you paid for your house with rebuilding costs.
- Buy your home and auto policies from the same insurer.
- Make your home more disaster resistant.
- Improve your home security.
- Seek out other discounts.
- Maintain a good credit record.
Standard homeowners insurance policies typically do not include coverage for valuable jewelry, artwork, other collectibles, identity theft protection, or damage caused by an earthquake or a flood.What is the 80/20 rule in homeowners insurance? ›
The '80/20 Rule'
Most insurance companies require you to insure your home for a minimum of 80% of the replacement cost. (100% coverage is better, but most insurance companies will pay out a full claim if you have 80% of the replacement cost covered.)
The most common type of homeowners insurance is the HO-3 Special Form policy, which covers your home, your personal property, liability, additional living expenses and medical payments. Personal finance and insurance expert Laura Adams says, “An HO-3 is considered the standard coverage.What are the 3 biggest factors in determining the cost for homeowners insurance? ›
Factors like where you live, your home's replacement cost, and your policy deductible generally affect your home insurance premiums the most.
At ASI, we're known for delivering the quality engineering and innovative design that you'd expect in a premium quality custom steel building. With our new-look website, searching for information about custom steel buildings for your industry has never been easier.How do I cancel my ASI account? ›
YOU may CANCEL your ASI Rewards Annual Membership at any time by calling ASI Hastings at the following toll-free phone number (833) 523-4925 or by sending ASI Hastings an email at ClubMembership@asiheatingandair.com.Is ASI flood NFIP? ›
As a provider of the National Flood Insurance Program (NFIP), ASI can help you feel secure against water damage, no matter how unlikely it may seem.What is ASI HomeShield package? ›
HomeShield: The HomeShield package includes dwelling replacement cost coverage (up to 25% of the limit), personal property replacement cost coverage (up to 25% of the limit), personal injury coverage, $5,000 in water backup coverage, $2,500 in loss assessment coverage, $1,000 in credit card or fraud coverage, $250 in ...What is ASI preferred? ›
ASI Preferred Insurance Corp. operates as an insurance company. The Company offers homeowners, condos, renters, investments, umbrella, and flood insurance services. ASI Preferred Insurance serves customers in the State of Florida.Is Progressive owned by Geico? ›
Geico is not owned by Progressive. Berkshire Hathaway owns Geico, while the Progressive Corporation is an independent company. Progressive is the second-largest auto insurance company in the U.S., according to the NAIC.How long has ASI been around? ›
ASI was formed in 1995 to meet the ever-changing information system needs of property and casualty insurance carriers. Founder, Scott Kissinger, started and ran the IT business from an office over his garage for nearly three years.How long has ASI been in business? ›
How long has ASI been in business? ASI has been offering solutions to the food industry since the 1930's.What does IT cost to join ASI? ›
ASI Basic Membership is $595. There is also a one-time-only, non-refundable application fee of $150. This can be paid by mailing in a check to the listed address. If you mail a check, include a written note with your company name as indicated on your online application.What insurances are a waste of money? ›
- Rental Car Insurance. Rental car insurance is a waste of money for most people. ...
- Collision Insurance. As a quick refresher, there are two main types of car insurance: ...
- Personal Injury Protection. ...
- Comprehensive Coverage. ...
- Comprehensive Travel Insurance. ...
- Pet Insurance.
Home or property insurance, life insurance, disability insurance, health insurance, and automobile insurance are five types that everyone should have.What insurance company does Dave Ramsey recommend? ›
Zander Insurance Is RamseyTrusted
It means that Zander is the only company Dave and the entire Ramsey team recommend for term life insurance.
If you have a good credit score, your insurer may view you as a “low-risk insured” and offer you cheaper rates. Conversely, if your credit score is bad, you're viewed as riskier to insure and therefore you'll generally pay higher homeowners insurance premiums.What are the 2 types of home insurance? ›
- Types of Home Insurance Policies. ...
- Standard Fire and Special Perils Policy: ...
- The building or Home Structure Policy: ...
- Liability Insurance: ...
- Personal Accident Insurance: ...
- Burglary & Theft Insurance:
There are, however, four types of insurance that most financial experts recommend we all have: life, health, auto, and long-term disability."What is unacceptable risk in insurance? ›
Level of risk as determined by the risk management process which cannot be mitigated to an acceptable safe level.What are the four most common lines of insurance? ›
There are four types of insurance that most financial experts recommend everybody have: life, health, auto, and long-term disability.Is ASI Lloyds a good company? ›
ASI has an A+ rating with the Better Business Bureau.How do I cancel my ASI insurance? ›
Please contact your ASI Account Manager at 800-546-1350, prompt 4 or make a selection from the ASI Store. Can I remove products or services from my ASI account? Yes, you are able to remove services or cancel your account. Please contact your ASI Account Manager at 800-546-1350 for more information.Are Lloyds shutting down? ›
Lloyds Banking Group has announced more bank branch closures with a further 66 outlets set to close across England, Northern Ireland, and Wales between October this year and February 2023. The closures consist of 48 Lloyds Bank branches and 18 Halifax outlets.
|Rating movement Current rating||Jul-2020||AA- AA-|
The 28 Lloyds Banking Group branches to close between August and November.
|Bank||Date of closure||Branch location|
|Lloyds Bank||24/11/2022||Williton, Somerset|